FAQs

Q: How do I register for the Chicano Cruise? 
Register on this site from the main under Reserve Your Cabin or CLICK HERE. You can also us at CALL (346) 314 -7250. 

Q: Are smoking rooms available? 
There is no smoking in any stateroom or suite (excluding Suite Balconies.) Cigarette smoking is permitted in designated; exterior open deck areas, dance club, casino & casino bar. Guests who smoke in their stateroom will be assessed a $250 USD cleaning & refreshing fee on their Sail & Sign account. 

Pricing 

Q: Are payment plans available? 
YES! InConcertCruises wants to help YOU get ONBOARD without having to hurt your Pocket Book! We have 3 available Payment Plans which allows our guests to s-t-r-e-t-c-h out those payments throughout the months. Because we are a single owned family business, it is important to work with guests personally when needed. Payments are manually charged according to the payment plan for safer security. For more details CLICK HERE. 

Q: What does the price of the Cruise include? 
In addition to admission to all of the amazing performances and onboard events produced by In Concert Cruises, all of the standard items associated with a Cruise are included, which include but are not limited to your room with a bed and bathroom for 4 Days and 4 Nights, meals including 24-hour room service (except for meals at the specialty restaurants), non-carbonated beverages (i.e. coffee, juices, tea, etc), use of the ship's beautiful pools, and use of the ship's health & fitness center and all the taxes, fees and port charges as well as pre-paid gratuities. 

Price of Chicano Cruise Package does not include airfare, ground transportation, onboard purchases (i.e. spa services, specialty restaurants, carbonated and bottled beverages, alcoholic beverages, gift shop, etc), gambling, excursions, or travel protection. 

Q: What happens if I don't complete the full payment by the deadline date? 
Amounts not paid by the deadline date in full will risk cancellation or penalty charges. 

Q: What is In Concert Cruises cancellation policy? 

All payments made are non-refundable. In Concert Cruises strongly encourages the purchase of Travel Protection. Please inquire at the time of booking about Travel Protection, as certain benefits are time sensitive. 

Q: Can we book airfare & hotel reservations through In Concert Cruises? 
Yes, this year we will be able to assist you with airfare! We are also negotiating group rates with several major hotels. For more information or to book additional travel call us at (346) 314 -7250 or email us at InConcertCruises@gmail.com. Reservations will not be confirmed without your expressed consent and review. 

Q: How do I purchase travel insurance? 
You may purchase travel insurance while placing your reservation on from our website page. Insurance is purchased on a per person basis and is based on the amount you wish to have covered. Please note that certain preconditions mandate purchase within 21 days of your reservation to be effective. 

Q: Is there long term parking available at the pier? 
Yes, there is convenient, safe and secure parking available at while you’re away on your cruise visit CLICK HERE for information on our webpage: Parking While On The Cruise or call (409) 766-6100 for more information. 

Q: Can I book shore excursions and beverage packages like I would on other cruises? 
Yes! InConcertCruises.com will provide you with a booking number for use with the cruise line about 4 - 6 weeks prior to sailing. Your booking number allows you to complete your online check-in, as well as reserve other options, such as shore excursions, beverage packages, restaurant reservations, spa appointments, internet packages, cabanas, etc. Please note that the reservation number that is printed on your email confirmation is for use with In Concert Cruises only and will not work on the cruise line’s website. 

 Q: When do we off the ship to explore our new destinations? 
Please refer to our Itinerary page CLICK HERE 

Q: When is the full payment due? 
       November  5th,  2017 

 Q: When is the best time to board? 
Guests may board between 1:00pm and 4:30pm. The ship departs at 5:30pm. When it comes to embarkation, it’s generally best to be among the first or last on since both groups miss the bulk of the crowds. Which you choose depends on whether you’d rather spend your day exploring the ship or the port. At peak hours, boarding lines can get very long. Be prepared to stand in lines as you go through checking points. Pack a water bottle and have your phone fully charged! Carnival requires check-in at embarkation at least 60 minutes prior to the published ship departure time or risk cancellation of their reservation. Guests may access staterooms no earlier than 1:30pm, unless you are a VIFP Diamond or Platinum level guest or have purchased Faster to the Fun. 
 Travel Documents 
Q: What travel document identification do I need to have? ​ 
Although Carnival highly recommends that all guests travel with a passport, U.S. citizens can also board the ship by showing proof of citizenship, such as a birth certificate issued by a government agency, accompanied by a government-issued photo I.D. 
For additional information on travel documentation required by the Western Hemisphere Travel Initiative, go to www.travel.state.gov. ' 

Q: If I don't have a passport will Carnival accept my Birth Certificate? 
Yes. A Birth Certificate MUST be from the Department of Vital Statistics PLUS a government-issued photo ID will also be required for all guests ages 16 and over. 

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Accessibility 

Q: I have a walking disability or other handicap, what do I do? 
While filling our your registration a special medical condition  question will be prompt. Please select what conditions apply. If you are in need of a handicap room please leave a short message when prompt. Handicap rooms are booked upon availability. 

 Miscellaneous 

Q: Is there a cabin that can accommodate 4 people? 
The occupancy limit varies by cabin, some of which can accommodate 3 or 4 guests. Please note that the cabin size will stay the same regardless of how many guests are booked. In most cases, a convertible sofa bed is provided for the 3rd guest. A 4th occupant will be sleeping on a Pullman (trundle) bed that folds down from the ceiling.  Guest must have physical dexterity to climb up to the bunk bed. 

Q: What if I am traveling by myself? Are there single cabins? Can you help me find a roommate? 

Guests traveling by themselves are certainly welcome!  Single guests may reserve any other stateroom and the cost will be doubled (this is known as the “single supplement”). If you are looking for a roommate we can provide a list of names and you would contact them directly to arrange your own partnership. We will help organize the reservation when you both are ready. 

Q: Can I get an upgrade? 
Yes please contact us at (346) 314 - 7250 and we can add your name to the waitlist.  If one opens up, we will notify you and you will be charged the difference in cost.